Vietnam Airlines received the first of three new Airbus A320neos, expanding its fleet in time for the height of summer travel. Vietnam Airlines assigns the new aircraft to domestic routes, including Hanoi to Dalat, Hanoi to Phu Quoc, Ho Chi Minh City to Thanh Hoa, along with Ho Chi Minh City to Chu Lai. The […]
Tag Archives: augments
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Air India, India’s global airline, has deployed five new contact centres, offering round-the-clock assistance to its customers worldwide. It has partnered with Concentrix, a California-headquartered customer engagement firm, to manage premium services from centres in Mumbai, Cairo, and Kuala Lumpur. The airline has also signed up iEnergizer, to operate contact centres in Noida and Bengaluru, […]